Privacy Policy
Acrobat Manager LLC processes the personal data needed to provide Acrobat Manager, protect accounts and handle user requests. This notice explains what data we use, why we use it and the rights available to you.
Last updated: 15 September 2026Data controller
The data controller is Acrobat Manager LLC.
For privacy requests, contact [email protected].
Data we process
Account data such as name, email address, role and authentication information.
Operational data created through the service, including alerts, monitored items, incident reports, documents and file shares created by users.
Technical data strictly required for security functions, such as temporary information used to rate-limit abusive attempts.
Service preferences such as the selected language.
Purposes and legal bases
Providing the service and managing accounts: performance of the requested service or the relationship with the organisation providing it.
Protecting users, systems and data and preventing abuse: legitimate interests in service security and, where applicable, legal obligations.
Handling requests, incidents and administrative communications: performance of the service and legitimate operational interests.
Remembering the language selected by the user so the service is provided in the requested configuration.
Retention
Data is kept only for as long as needed for the stated purposes and applicable operational, contractual and legal requirements.
Account data is normally available while the account remains active and is later deleted or anonymised under the applicable procedures.
Temporary technical data used for anti-abuse controls is retained only for as long as needed for the relevant security check.
Recipients and providers
Access is limited to authorised users and administrators who need the data to operate the service.
If hosting, email, backup or other providers are used, they must be assessed and contracted according to their applicable privacy role.
We do not sell personal data or use it for behavioural advertising.
International transfers
Where a provider processes data outside the European Economic Area or another jurisdiction with equivalent protection, appropriate safeguards must be used, such as adequacy decisions or standard contractual clauses.
Your rights
Where applicable, you may request access, rectification, erasure, restriction, portability, object to certain processing and withdraw consent without affecting prior lawful processing.
You may also lodge a complaint with the competent supervisory authority.
Security
We use technical and organisational measures designed to reduce unauthorised access, loss and misuse. No system can guarantee zero risk.
Users must protect their credentials and report suspicious access or activity promptly.
Changes
We may update this notice when the service, processing activities or applicable requirements change. The latest revision date is shown above.
Payments and Stripe
The one-time payment for lifetime access is processed by Stripe. We may send Stripe the account email address, an internal account identifier and the information needed to complete the purchase.
Card and bank details are entered directly on Stripe services and are not stored by Acrobat Manager. Stripe processes payment data under its own privacy terms and applicable data-protection obligations.